HELP CENTER

What can we help with?

Trips

How do I create a trip request?

  • Choose a destination.
  • Pick dates and group size.
  • Add the details that matter to your group.

How do I invite golfers?

  • Share the trip.
  • Keep the roster in one place.
  • Let the group stay on the same version of the plan.

Where can I see my itinerary?

  • Open the trip.
  • Review the shared itinerary.
  • Check rooms, tee times and updates.

Operator proposals

How do operator proposals work?

  • Eligible operators can respond to a request.
  • Compare packages side by side.
  • Message the operator directly.

Can I compare proposals?

  • Yes.
  • Review itinerary details and inclusions.
  • Choose the fit that works for your group.

How do I accept a proposal?

  • Open the proposal.
  • Review the package.
  • Proceed with the organizer flow.

Games & scoring

Which formats are supported?

  • Nassau
  • Skins
  • Wolf
  • Match Play
  • Best Ball
  • Stableford

How are handicaps applied?

  • Handicap integration is supported.
  • Use it for supported scoring formats.

Who can enter scores?

  • Participating golfers.
  • As configured for the trip.

How does the live leaderboard work?

  • Standings update across participating phones.
  • Under-par numbers use scoring red.

Account

Login help

  • Use the app login entry point.
  • Check your account email for the correct access path.

Profile / account settings

  • Review your profile.
  • Update the details you need for trips and events.

Notifications

  • Keep trip updates on.
  • Stay in sync with request, proposal and scoring changes.

Operators

How do I apply?

  • Use the operator application page.
  • Tell us about your destinations and trip volume.

Can operators publish packages?

  • Yes.
  • Standing packages are supported.

Does No Shanks support white label?

  • Yes.
  • Operator-facing white-label experiences are supported within available configurable options.

Clubs

Can No Shanks be used for member trips?

  • Yes.
  • It is built for club trips and shared planning.

Can it be used for member-guest events?

  • Yes.
  • Live scoring and supported games can travel with the event.

Which game formats are available?

  • Nassau
  • Skins
  • Wolf
  • Match Play
  • Best Ball
  • Stableford

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